Zach Chai
Full-Stack Software Engineer with focus on backend and security
Technical Skills
code
Languages
TypeScript
Golang
Ruby
JavaScript
database
Databases & Messaging
MongoDB
PostgreSQL
Redis
Solace
cloud
Infrastructure
Docker
Kubernetes
AWS
verified_user
Standards & Protocols
OAuth 2.0
OIDC
SAML
SCIM
REST
OpenAPI
psychology
AI Tooling
Claude Code
GitHub Copilot
OpenAI Codex
Professional Experience
NOV 2021 — PRESENT
Senior Software Engineer
Qlik
- check_circle Led technical design of Customer Identity and Access Management (CIAM) solution for the Qlik Cloud enterprise platform.
- check_circle Introduced authentication and identity standards, including OAuth 2.0, OIDC, and SAML.
TypeScript
Golang
MongoDB
Redis
Solace
AWS
Docker
Kubernetes
NOV 2018 — OCT 2021
Software Engineer
Qlik
- check_circle Designed and implemented features for high-throughput Qlik Cloud microservices, owning the full backend lifecycle, spanning API request handling, business logic execution, and database querying.
- check_circle Established comprehensive operational metrics and real-time observability dashboards to track system health, regressions, and production performance.
JavaScript
MongoDB
Redis
Docker
MAY 2017 — OCT 2018
Backend Software Developer
Younility
- check_circle Designed and implemented a public REST API for field worker dispatching and job scheduling.
- check_circle Integrated OpenAPI Specification into the development workflow to automate coverage metrics and resolve all documentation gaps while significantly reducing manual effort.
Ruby on Rails
PostgreSQL
AWS
REST
MAY 2016 — APR 2017
Software Infrastructure Developer
Blindside Networks
- check_circle Developed a session and recording management application for the company’s BigBlueButton product line.
- check_circle Built custom integrations between BigBlueButton and the Open Academic Environment (OAE) project.
Ruby on Rails
Docker
AWS
Education
school
September 2012 — May 2017
BCS Honours — Software Engineering
Carleton University, Ottawa, ON, Canada
Minor
Business